Interior Design
Services Policy

1. Payment Terms

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All interior design services provided by May Twenty Ltd require full payment upfront before any work commences. This policy ensures fairness as the majority of the work, including painting, panelling, furniture assembly, furnishing, and soft furnishings, is completed directly by May Twenty, with only specialist tasks (e.g., electrics, floor laying) subcontracted to trusted contractors.

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By paying in full, the client secures their place in our schedule, and May Twenty dedicates time, materials, and labour exclusively to their project.

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Non-payment will result in work not commencing, suspension of services, or termination of the agreement.

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2. Design Services

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May Twenty offers interior design services that include:

• 3D digital design drawings

• Rendered visualisations

• Virtual walkthroughs

• Project Management

• Staging

• Sourcing

• Styling

• Spacial Planning

 

These services may be offered as a standalone service or as part of a full project including execution of the work by May Twenty.

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Key Terms:

• Standalone design services are non-refundable, as the designs are bespoke and valuable time is dedicated to the client.

• Clients are entitled to three rounds of revisions based on the original brief. Additional revisions beyond this will incur further fees, which will be quoted in advance.

 

3. Use of Contractors

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Certain specialist work may require subcontractors, such as electricians, plumbers, or flooring installers.

• Contractors are hired by May Twenty at the client’s approval, and quotes will be provided before work begins.

• The client is responsible for providing the funds to hire contractors and May Twenty will deal with payment to the contractor 

• Clients may choose to hire their own contractors or obtain comparative quotes; however, payment for any design itself remains fully due to May Twenty and non-refundable.

 

4. Furnishings & Materials

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• Any goods, furnishings, or materials required for the project will be invoiced & Itemised.

• Payment for these items must be made before they are ordered to secure delivery and ensure project continuity.

• May Twenty will provide receipts and order details for all purchased items.

 

5. Project Management (Optional)

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If the client opts for May Twenty to provide project management services, this will be invoiced as a separate fee. Standard payment terms apply, and sufficient detail will be provided for all services and expenses.

 

6. Late Payment

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• Payments for any services or goods that are not received within 5 days of invoice issue will incur a 5% penalty per day until full payment is received.

• This ensures projects stay on schedule and that May Twenty can continue to provide a high standard of service.

 

7. Design Ownership

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• All designs, drawings, and concepts remain the property of May Twenty until full payment is received.

• Clients are free to use their own contractors or implement the design themselves after full payment, but replication of designs without payment is prohibited.

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